Digital Products
All digital orders are available for immediate download after purchase. They are intended for individual use only and must not be shared or distributed.
For tutoring orders, you’ll receive a link to a short form to provide initial information. Once submitted, we can arrange your first meeting.
Physical Products
Physical products are dispatched as mail or trackable packages, typically within 1–2 business days. Once your package is shipped, you’ll receive a tracking number if one is available. Shipping costs within Norway range from 55 to 73 NOK, depending on the package size. For orders outside Norway, shipping costs are calculated individually.
Cancellation and Returns for International Orders
Under Norwegian law, you have the right to change your mind and receive a refund. To do so, please email bentelt@gmail.com within 14 days of receiving the goods and specify the affected item(s). After requesting a refund, you have 14 days to return the goods. For international orders, the customer is responsible for return shipping costs.